Veterinary Receptionist

Sullivan Family Pet Hospital
Full Time
Johnston, IA 50131
From $15 an hour
Posted 30+ days ago
Job description

Veterinary Receptionist
Sullivan Family Pet Hospital (Des Moines, Iowa)

Summary: Since Dr. Allison Sullivan opened the hospital in February of 1992, Sullivan Family Pet Hospital has been dedicated to providing quality veterinary services to clients and their pets. Our doctors and staff are experienced and compassionate people with a passion for caring for animals.

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage of $15 or more for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well._ All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey._
Job Responsibilities:

  • Checking patients in, discharging patients, invoicing
  • Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
  • Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
  • Handle incoming and outgoing mail and email
  • Update and file patient charts
  • Enter data into computerize billing program
  • Retrieve prescriptions
  • Assist with pet supply purchases such as food, supplements, and grooming items
  • Maintain the cleanliness of waiting room
  • Retail sales

Skills / Qualifications:

  • High School Diploma or relevant education and work experience
  • Customer Service
  • Organizational Skills
  • Tech Savvy
  • Team oriented
  • Communication skills

Job Type: Full-time

Pay: From $15.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance


  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Work Location: One location

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