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Technical Writer

Vitamin T
Full Time
Posted 30 days ago
Job description


We are looking for a Technical Writer to work on a new cloud platform as a service.

Job Description:
  • Develop customer-focused content, articles, tutorials and end-to-end solutions that use cloud services.
  • Collaborate with Program Managers to identify and document content priorities.
  • Work with stakeholders who use the product to gather information and turn it into customer ready content.
  • Create new articles and update existing articles to reflect the latest features and functionality, in support of their needs.
  • Author the documentation and test/validate and configurations that will be published.
  • Respond to reviewer feedback and incorporate feedback as needed.
  • Deliver documentation according to specifications and priorities provided by team.
  • Use content team tools, process, style guide and publishing guidelines to deliver high quality documentation.
  • Work across globally located teams to coordinate, consolidate and curate the content.

Skills required:
  • 3-5 years of technical writing experience and/or experience creating technical, customer facing content, specifically for Cloud Services used by developer and IT Pros
  • Ability to be self-sufficient and ability to work independently.
  • Strong written and verbal English skills.
  • Experience or knowledge working with C# is required. Python, KQL or Java is a plus.
  • Experience or familiarity with markdown and GitHub is preferred.
  • Bachelor's degree in Technical Communications, Journalism, English, Computer Science or related field preferred. Work related experience may substitute for degree.

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