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System Application Specialist

OakStar Bank
Full Time
Springfield, MO 65807
Posted 11 days ago
Job description

SUMMARY

The position of System Application Specialist is responsible for managing and performing a variety of system related functions and processes in operations. Assist in planning, coordinating, and implementing systems to create efficiency and promote operation support in alignment with the Bank’s objectives and strategic plan.

Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.

ESSENTIAL DUTIES

  • Execute day to day operations and system needs in the Operations Department and Retail Banking.
  • Provide loan support for system procedures and corresponding applications.
  • Manage and maintain daily performance in operating systems and applications.
  • Provide error resolution for system applications and programs.
  • Ensure all processes are followed related to system requests and problem/issue resolutions.
  • Provide support in loading appropriate software packages to operating systems and applications.
  • Responsible for communication and implementation of system and application enhancements as they become available, as well as annual core system releases.
  • Assist with onboarding to assign appropriate functions and accesses for new team members.
  • Perform daily monitoring related to system and application maintenance.
  • Assist with annual system purge functions.
  • Perform related Information Technology tasks to assist in efficient daily processing and troubleshooting.
  • Help to coordinate the development of operational workflow options for maximum efficiency.
  • Ensure disaster recovery processes are up to date and in line with operating systems and applications.
  • Research system capabilities to assist in development of operation procedures and new product implementations.
  • Treats people with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, upholds organizational values and accepts responsibility for own actions.
  • Demonstrates knowledge of and adherence to EEO policy, shows respect and sensitivity for cultural differences, educates others on the value of diversity, promotes working environment free of harassment of any type, builds a diverse workforce and supports affirmative action.
  • Follows policies and procedures, completes administrative tasks correctly and on time, supports the Bank's goals and values and benefits the bank through outside activities.
  • Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.

MINIMUM REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

  • High school diploma or general education degree (GED) and 3+ years of operations experience; or the equivalent combination of education and experience.
  • Commitment to providing exceptional customer service.
  • Knowledge of Bank products and services.
  • Exhibit excellent interpersonal and communication skills.
  • Ability to handle pressure and meet deadlines.
  • Ability to work independently.
  • Detail oriented, good organization and time management skills.
  • Ability to work in, and facilitate a team environment, as well as flexible and adaptable to a changing environment.
  • Ability to travel when needed or requested.
  • Current Missouri driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities.

Updated: November 8, 2022

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