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Remote Data Entry Specialist

Aston Carter
Full Time
Tacoma, WA 98401
$17 an hour
Posted Today
Job description
Equivalent Experience

Schedule: Open availability required Mon-Sun 6am-7pm. You will work either 8-10 hours per day, 30-40 hours per week within this range.

Schedules will be provided every Friday for 2 weeks in advance.

Training: First 2 weeks, must be available 7am-3:30pm (Remote as well)

Job Description:

A Financial Services Representative you will be assisting consumers with a variety of internally ticketed issues.

  • Resolving financial customer service tickets within internal CRM database
  • Pull incidents from queue and direct to the appropriate avenue
  • Processing information, data change, and verifications tickets
  • Utilize knowledge articles in order to determine course of action (i.e. transaction adjustments and refunding, account or information verification, communicate directly with customer or agent, forward or escalate to internal party)
  • Navigating multiple software tools in order to see issue through to resolution
  • Follow up with stakeholders and various points of contact
  • Attention to detail and adherence to process is critical for this position
  • Opportunity for growth into consumer fraud investigations team

Company Information:

Japanese multinational video game company headquartered in Kyoto, Japan. It develops video games and video game consoles.

Founded in 1889 as Karuta by craftsman Fusajiro Yamauchi and originally produced handmade hanafuda playing cards. After venturing into various lines of business during the 1960s and acquiring a legal status as a public company, distributed its first console, the Color TV-Game, in 1977. It gained international recognition with the release of Donkey Kong in 1981 and the Entertainment System and Super Mario Bros. in 1985.

Since then, has produced some of the most successful consoles in the video game industry, such as the Game Boy, the Entertainment System, the DS, the Wii, and the Switch. It has created numerous major franchises, including Mario, Donkey Kong, The Legend of Zelda, Pokémon, Kirby, Metroid, Fire Emblem, Animal Crossing, Splatoon, Star Fox, Xenoblade Chronicles, and Super Smash Bros. mascot, Mario, is internationally recognized. Has multiple subsidiaries in Japan and abroad, in addition to business partners such as The Pokémon Company and HAL Laboratory. its staff have received awards including Emmy Awards for Technology & Engineering, Game Awards, Game Developers Choice Awards, and British Academy Games Awards. It is one of the wealthiest and most valuable companies in the Japanese market

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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