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Loan Adjuster

Westmark Credit Union
Full Time
Idaho Falls, ID 83402
$18.00 - $20.87 an hour
Posted 6 days ago
Job description

Discover the Westmark Difference!!

Are you looking for a career? Do you want to be valued as an individual on a team? Do you want to learn, grow, and make a difference in your community? Westmark offers outstanding stability, a variety of career opportunities and exceptional work/life balance.

  • 60 % of our employees have been part of the Westmark family for 5+ years.
  • 71% of our employees who have been part of the Westmark family for one year or more have received at least one promotion.
  • 85% of our managers were promoted from within the company.
  • Westmark has been in business since 1954 and has recently grown to over $1.2 billion in assets, 15 branches, and over 70,000 members!

We also have some of the most impressive benefits in the industry:

  • Paid Time Off (3 to 5 weeks per year, depending on tenure) PLUS 11 paid holidays.
  • Excellent health insurance options for employees and family with shared premiums
  • 401k with 75% company match and 2% profit sharing contribution
  • Tuition Reimbursement and Scholarships
  • Employee Assistance Program (Free counseling and legal services)

This is a full time position. Monday-Friday 8:00 a.m. to 5:00 p.m.

  • Initiate collection efforts on delinquent accounts by telephone, letter, or in person
  • Maintain an overall standard ratio of calls per day and a set standard of collectible percentages
  • Thoroughly and accurately document all collection activity
  • Effect repossession of collateral in accordance with policy
  • Thoroughly complete Negative Queue at least twice a week
  • Ensure Legal and Collection documents are prepared in a timely manner
  • Perform any and all duties as assigned by VP of Legal/Collections Administration or Collections Manager

Performance Measurements:

  • Is able to interact with members and co-workers professionally and with integrity
  • Shows a positive, enthusiastic attitude
  • Maintains a reliable attendance record and takes responsibility for their own actions
  • Represents Westmark, both during and after work hours, in a courteous, professional manner

Required Knowledge and Abilities:

  • Ability to use a PC, calculator, typewriter and perform basic mathematical calculations
  • Effective oral and written communication and problem solving skills
  • Understanding and adherence to the Fair Debt Collections Act, Bankruptcy and Privacy Act

Minimum Qualifications:

  • High School Diploma or equivalent
  • Prior Collections experience preferred

Intrested in this job?