Job descriptionOverview: Genetic Counselor Assistant - Genetics Clinic
The Genetic Counselor Assistant (GCA) is integral to the day-to-day office function. This position interacts with providers, genetic counselors, dietitians, nurses, and other administrative staff to support the operations of the genetics team. Why Nationwide Children's Hospital?: The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.
Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.
We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.
Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.
Nationwide Children’s Hospital. A Place to Be Proud. Responsibilities: PRINCIPAL DUTIES AND RESPONSIBILITIES
- Prepares correspondence, documents, reports, and other materials which may be moderately complex or confidential, sometimes requiring independent judgment. Assists genetic counselor projects as needed.
- Schedules appointments for department staff as appropriate. Manages departmental and clinic conference room calendars. Maintains departmental SharePoint page and contact lists.
- Obtains applicable records or results and uploads information into the patient’s electronic health record. Obtains basic pedigree and family history information ahead of clinic appointments.
- Communicates with families regarding pre-clinic information, insurance prior authorization, sample collection, result disclosure, future plans, and updates families at the direction of clinical staff.
- Manages lists of established genetics patients and monitors status of pending clinical work-up. Enters patient data in Ohio Department of Health and other research-based databases.
- Works cross functionally with laboratories, genetic counselors, clinicians and others regarding testing, status updates, delays, referrals, and sample collection. Cross-trains with Genetics administrative staff to assist with coverage as needed.
Note: Regular, reliable and consistent attendance is an essential job function. Employees are expected to perform work as scheduled. Please see the physical requirements for this position listed below.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Associate’s degree
- Exhibits basic knowledge of family structure and questioning for effective intake of relevant information.
- Provides excellent service to both internal and external customers by applying best practices and standard operating procedures.
- Previous experience in genetic counseling preferred.
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.