Front Desk Receptionist

Rhode Island Counseling Associates
Full Time
Lincoln, RI
$15 - $17 an hour
Posted EmployerActive 2 days ago
Job description

Mental Health Practice receptionists are the first line of communication between a participant, a therapist, and a doctor, whether it’s on the phone or in person. They may answer questions, provide general information, or may direct a participant to a person who can provide more direct and specific information. Mental Health receptionists are responsible for keeping, updating, and maintaining records by getting the appropriate information from the program participants, therapists, and psychiatrists. Being skilled in computer software, such as excel spreadsheets, word processing, and other programs relevant to the practice is necessary to perform the required tasks. Some receptionists may also have entry level coding or billing clients and insurance companies to complete the insurance eligibility task. Mental Health receptionists must have excellent communication and customer service and people skills, as well as be able to multitask and stay organized. It is important to be keenly aware of all services provided within the practice and throughout the agency.


  • High School Diploma or GED or equivalent.
  • Fluent in the use of Microsoft Word, Excel, and other applications.
  • Knowledge of general office equipment-copy, fax, phones
  • Experience with EHR (Specifically AdvanceMD a plus)**
  • Ability to multi-task in an extremely busy practice.
  • Needs to be dependable and flexible.
  • Willingness to work cooperatively with others to reach common daily goals.
  • Must be sensitive to patients needs and display superior customer service skills.
  • Maintain high level of discretion when working with confidential information.
  • Comfortable working in a fast-paced environment to get the job done efficiently
  • Full time position. Candidate needs to be flexible with hours. This position requires days and evenings and two locations in Lincoln and Cranston

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Job Type: Full-time

Pay: $15.00 - $17.00 per hour


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift


  • Customer service: 1 year (Preferred)

Work Location: Multiple Locations

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