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Dispatcher

City Wide Property Services Inc
Full Time
Rancho Cordova, CA 95670
$24 - $28 an hour
Posted 19 days ago
Job description

City Wide Property Services, Inc. currently has an opening for a Dispatcher to join our expanding team in the Sacramento area!

For over two decades, City Wide has been a trusted partner for ownership, and property & facility managers throughout California, providing commercial properties with first-class maintenance and service repairs.

Job Summary

The dispatcher is the first point of contact for emergency or non-emergency calls, they are responsible for directing the caller or uncovering the information that best assists the caller to solve their problems.

Essential Duties/Responsibilities

  • Preparing daily work schedules, providing guidance, and important information to callers
  • Scheduling and dispatching work crew to locations according to schedules, customer requests, or immediate needs
  • Formulate strategic routing of the work crew to enhance productivity and reduce fuel consumption
  • Relaying information such as work orders or other messages to and from work crew, service managers, or emergency personnel
  • Providing field support to the work crew. Also, preparing work orders for the crew or receiving work orders from the work crew
  • Speaking with supervisors or customers to resolve problems, request services or equipment
  • Using telephones, iPad, Teams messaging to contact employees or emergency personnel
  • Being in charge of communicating within company-assigned territories
  • Keeping and organizing work requests, customer requests, completed work requests, inventory records, and other information
  • Providing research for items with competitive pricing and sizes needed on specific jobs.
  • Assisting with proposal and service ticket pricing.

Qualifications

  • Ability to work in a fast-paced environment with others while multitasking several schedules and priorities at once.
  • Ability to work under high- pressure and remain calm to be able to relay information in a fast-paced environment
  • Strong communication and problem-solving skills
  • Excellent analytical, computer, and organization skills to keep track of schedules, routes, and personal
  • Ability to work independently
  • Not a remote position

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 5x8
  • Day shift
  • Monday to Friday

Application Question(s):

  • Knowledge in property maintenance?

Experience:

  • Dispatching: 2 years (Required)

Work Location: One location

Intrested in this job?