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Director Area Food Service Operation

Southwest Foodservice Excellence
Full Time
$85,000 - $90,000 a year
Posted 4 days ago
Job description

Summary of Position:

Reporting to the Sr. Director of Area Operations this position must aim to maximize SFE’s growth and profitability while leading or managing company operations across multiple customer contracts and multi-site operations. Oversees and coordinates the planning, organizing, training and leadership necessary to achieve stated objectives in sales, cost management, employee retention, customer service, food quality and district client satisfaction. Must have excellent financial analysis and budget development and management skills. Also has a strong understanding of outsourced services and the ability to correlate contract terms to financial impact and budget management. This position also collaborates with other SFE departments and segments of management to establish and execute responsibilities.


  • Bachelor’s Degree with an academic major in areas including food and nutrition, food service management, hotel restaurant management, nutrition education, culinary arts, business, or a related field.
  • Minimum of 10 years in the Food Service industry. With 3-5 years’ experience as a Food Service Director within the K-12 market (required)
  • Previous profit and loss (P&L) accountability of at least $10-15 million in total managed volume; food and labor cost management and revenue growth.
  • Excellent at using financial and forecasting tools, proformas and pricing models.
  • Past experience in managing multiple customer contracts, and multi-site operations and dispirit salaried staff, with cross functional food service roles
  • Excellent at client account management and relationship building, conflict resolution and negotiation
  • Skilled in outsourced services contract management and versed at related strategic client conversations
  • Strong knowledge of food and catering trends with a focus on K12, quality, production, sanitation, food cost controls, and presentation
  • Strong leadership, staff management, coaching and supervisory skills
  • Strong communication; written and verbal skills and presentation abilities
  • Ability to engage and communicate on multiple levels including senior management, client, customer and associate levels
  • Excellent financial, budgetary, accounting and computational skills
  • Proficient computer skills such as Microsoft Office programs (Outlook, Excel, Word, PowerPoint), POS systems and internet
  • Must pass a background check
  • Must maintain a valid driver’s license and current auto insurance


  • Supervises leadership of multiple customer contracts to promote effective operations and financial performance. Ensures all company and contractual obligations are met. Directs and ensures that assigned portfolio of contracts achieve revenue and profit expectations, customer satisfaction and employee development objectives.
  • Conducts operational assessment of assigned contracts to ensure that operational, safety and financial performance are in line with corporate standards and policies.
  • Establishes and maintains excellent, deep and wide relationships with District Administrative senior staff and Board of Trustees.
  • Prepare contract annual budgets, review P&L performance to budget and drive accomplishment. Ensure Food Service Directors are meeting financial expectations and food and labor cost control objectives. Make certain plans are in place and executed to get and keep assigned contracts on track financially.
  • Leads strategies to retain business up for competition including proforma and pricing plans, executive summary development and RFP process management. Also lead annual renewal activities.
  • Support sales team by participating in new business development meetings geared towards building the SFE operational solution and building the proforma.
  • Ensures assigned team provides strong SFE internal customer service, such as effective communication and follow-through with all SFE support departments including Sales, CNOps, Finance, Accounting, HR, and Payroll.
  • The ability and dedication to train their Food Service Directors to ultimately take on newly awarded contracts or other current business, monitor and drives company bench development.
  • Other duties, as assigned

Physical Demands & Work Environment

  • Ability to travel 50% of time
  • Ability to speak, read, write and understand English and/or dominate language at the school
  • Be able to work in a standing position for long periods of time (up to 5 hours)
  • Be physically able to lift, reach, bend and stoop frequently lift up to 50 pounds

We are an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the federal E-Verify Employment Eligibility Program.

Job Type: Full-time

Pay: $85,000.00 - $90,000.00 per year


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday

Application Question(s):

  • How many years of K-12 experience do you have? Specifically, experience with the National School Lunch Program and National Breakfast program within school districts or similar.


  • Bachelor's (Preferred)


  • Food management: 4 years (Preferred)
  • Profit & loss: 2 years (Preferred)

Work Location: On the road

Intrested in this job?