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Customer Service Representative

Vyral Mktg
Full Time
Remote
$15 an hour
Posted 4 days ago
Job description
Vyral Marketing is hiring a full-time, 100% remote work-from-home customer service representative to call customers and schedule feedback calls with a manager. You’ll make 50 phone calls a day to current clients, past clients, and people already familiar with us. Your goal is to schedule a few phone calls every day with our management team. Our ideal candidate has a strong interest in marketing and believes in our mission and vision. You’ll enjoy a quick promotion path to a Digital Marketing Manager (with a salary raise) where you'll work directly with clients. If you're looking to work at an advertising agency and don't mind making warm phone calls to people we already have a relationship with to schedule helpful appointments with our senior management team, we'd love to talk to you. All training provided.
Responsibilities
  • Call clients and ask them for honest feedback, provide it to management
  • Call past clients to invite them to schedule a phone call with us
  • Call people thinking about hiring us and schedule a phone call
  • Make 50 appointment-setting phone calls a day
  • Update CRM with the outcomes of your phone calls
  • Attend a daily meeting to get feedback on your calls

Qualifications
  • Experience speaking with customers or clients on the phone
  • Speak with clarity and confidence on the phone
  • Ability to work 9am – 5pm Monday - Friday
  • Ability to work 40 hours a week
  • Provide your own computer with a headset
  • Provide your own high-speed internet connection
  • A quiet place to work from home
  • Commit to the position for at least a year
  • Interested in a Digital Marketing Coach promotion

Compensation
  • $15 an hour + health insurance + PTO



About Vyral Mktg:

We implement education-based direct response marketing for entrepreneurial professional service providers (real estate agents, business brokers, mortgage professionals, etc) building their own businesses on 100% commission. It’s a painful, yet rewarding journey for them. Our clients - after enduring the pain/rejection of cold calling, losing money on traditional advertising, or being stuck in place working by referral only - hire us to help them get comfortable publishing videos, emails, letters, and social media ads to attract (not chase) new clients. We deliver financial peace of mind with a new client attraction system that’s not financially risky or emotionally exhausting. They pay us to do most of the work to help them out. We stand behind it all with a 90-day money-back guarantee (which we actually enforce). If you enjoy working with business owners, get excited about reducing entrepreneurial uncertainty, enjoy the craft of influence, and take pride in demonstrating or telling others about your work - we are the place for you. We’ve built a culture where you are safe, protected, understood, and valued to do your best. We all support each other and have a terrific training program to get you up to speed. Our vision is to inspire 1,000+ business owners to earn more money (with less stress) by implementing a great marketing system. Our purpose is to reduce our client’s entrepreneurial anxiety and help them relax by generating a steady stream of new business with minimal risk and relative ease. Our mission is to help our clients grow their business and build a great firm that attracts, develops, excites, and retains exceptional people. We want to be known as the most helpful agency in our space where we get the call when someone needs help getting new clients. Please tell us how you feel about our mission and vision when you interview.

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