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Customer Service

Georg Fischer Central Plastics, LLC
Full Time
Shawnee, OK 74804
From $17 an hour
Posted 3 days ago
Job description

1. Handle incoming calls and deal with or direct customer problems to the proper personnel or department for resolution.

2. Initiate customer contact through telephone calls, marketing surveys or sale leads in advertising.

3. Provide customers with pricing, availability and enter orders over the phone.

4. Fill out necessary paperwork as required on a daily basis such as unauthorized deductions and credit with assistance.

5. Work with other departments on a daily basis to ensure that deliveries, pricing and questions for customers are answered in a timely manner.

6. Take orders, give pricing and availability and give general information without constant supervision.

7. Obtain frequently required information for customers in a timely manner.

8. Obtain frequently required information from customers in regards to forecasting, competition and product surveys.

9. Establish a rapport with the decision makers within their major accounts.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift

Supplemental pay types:

  • Bonus pay

Work Location: One location

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